Privacy Policy

Personal Information Collected

When you visit our site and sign up for any of the available features, we need to collect some of your personal data in order to send you the information or clarification you have requested, as well as to consider you in recruitment processes should you actively express such an interest.

We do not collect personal information that may identify you or that relates to your personal details without your consent. We may therefore collect and store information that you have voluntarily chosen to provide, including, but not limited to, individual personal information such as your name, address, email address and telephone number.

Should you need to provide personal information to access any type of feature, you will be expressly informed of how that information will be used.

Under the law, data subjects have the right to access, freely and without restriction, the data they have provided, and to confirm, rectify, erase or block it. This right may be exercised in person or in writing at the address of this institution as duly identified on the site, at any time and free of charge, under the terms of Law No. 67/98 of 26 October (Lei n.o 67/98, de 26 de Outubro).

Minors under the age of 18 must obtain the authorisation of their parents or guardians before providing personal data to The Florist – Luxury Bouquets.

Retention of Personal Information

After collecting the individual personal information you have voluntarily provided, The Florist - Luxury Bouquets will retain and maintain it until you instruct otherwise, or until the law requires its deletion. Retaining this information allows The Florist - Luxury Bouquets to continue providing you with personalised services without interruption.

Any user may freely choose whether or not to provide any individual personal information.

Accordingly, if you do not wish to receive communications from The Florist - Luxury Bouquets, even after providing us with your details, please contact us by email at apoiocliente@theflorist.pt.

Security and Use of Information

The Florist - Luxury Bouquets is committed to safeguarding the privacy of visitors to its website, and does not sell, rent or otherwise make available to third parties any personal data submitted by users of our site.

About cookies

Cookies are small text files containing relevant information that your access device (computer, mobile phone/smartphone or tablet) loads through your internet browser when the user visits a website.

Placing cookies not only helps the site recognise the user's device the next time they visit, but is also often essential for the site to function. The cookies used by The Florist - Luxury Bouquets, across all its sites, do not collect personal information that could identify the user. They store generic information, such as how users access the sites or their location/country of access and how they use the sites, among other things. Cookies retain only information related to your preferences.

The user may, at any time and through their internet browser, choose to be notified when cookies are received, as well as block them from entering their system. Please note, however, that refusing the use of cookies on the site may make it impossible to access some of its areas and may prevent the full browsing experience.

How cookies work

In general, cookies are used to improve the user's browsing experience, increasing speed and response efficiency. They remove the need to enter the same information repeatedly and help ensure that the advertising messages the user sees are relevant and suited to their interests, that is, the usefulness, interest and number of uses of the sites.

Different types of cookies

Each cookie used has a function and an expiry date.

In terms of function, the cookies used may be:

Essential cookies - Some cookies are essential to access specific areas of The Florist - Luxury Bouquets sites.

They enable browsing of the site and use of its applications, such as access to secure areas of the site via login. Without these cookies, services that require them cannot be provided.

Functionality cookies - Functionality cookies remember the user's browsing preferences on the site, so there is no need to reconfigure and personalise it on each visit.

Analytical cookies - These cookies are used to analyse how users use the site, making it possible to highlight items or services that may be of interest to users, and to monitor the site's performance, finding out which pages are most popular, which method of linking between pages is most effective, or why some pages are receiving error messages. These cookies are used solely for the purpose of creating and analysing statistics, and never collect personal information. In this way, The Florist - Luxury Bouquets can provide a high-quality experience by personalising its offer and quickly identifying and fixing any problems that arise.

In terms of expiry, the cookies used may be:

Persistent cookies - These are stored on your access devices (computer, mobile phone/smartphone or tablet) at internet browser level, and are used whenever the user visits the site again. In general, they are used to tailor browsing to the user's interests, allowing The Florist - Luxury Bouquets to provide a more personalised service.

Session cookies - These are temporary: the cookies are generated and remain available until the session ends. The next time the user opens their internet browser, the cookies will no longer be stored. The information obtained makes it possible to manage sessions, identify problems and provide a better browsing experience.

Blocking the use of cookies

The user may disable some or all cookies at any time. To do so, please follow the instructions provided by your internet browser. If cookies are disabled, The Florist - Luxury Bouquets site may not work properly.

Cookies when opening newsletters/emails

For statistical purposes, newsletters/emails may contain a small image that shows whether they have been opened and tracks clicks on links or adverts within the newsletter. The user can always unsubscribe from the newsletter/email using the specific option in the newsletter/email footer.

Links

For more information about cookies and their use, we suggest you consult the following links, which are only available in English:

www.allaboutcookies.org

HYPERLINKS

For your convenience, The Florist - Luxury Bouquets may include links to other websites. When using links to such sites, you should review and accept that site's rules before using it. We cannot guarantee their quality, nor do we accept any responsibility for the content or other features of those sites.

The Florist - Luxury Bouquets Website is not responsible for either the content or the subject matter of any other portal, including any site that has given access to its portal or that has been accessed through its portal.